
Privacy Policy
At TLC Painting & Renovations, we are committed to protecting your privacy and being transparent about how we handle your personal information. This policy explains how we collect, use and protect your information when you interact with us, including through SMS communications.
1. Information we collect
- Personal information: name, email address, phone number and address (including street, city and ZIP code).
- Project details: information about your renovation or painting project, such as room sizes and specific requests.
2. How we use your information
- To schedule consultations and provide free quotes.
- To communicate about your project, including missed-call notifications, appointment reminders and service-related updates.
- To send promotional messages about our services, with your consent.
- To improve our services and respond to your inquiries.
3. SMS communication and consent
By providing your phone number, you consent to receive SMS messages from TLC Painting & Renovations for:
- Missed-call notifications.
- Appointment reminders and confirmations.
- Updates related to your project.
You can opt out at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS messages unless you give new consent.
4. Data security
We take the security of your personal information seriously. Information is stored securely and accessed only by authorized personnel. We do not share or sell your personal information to third parties.
5. Your rights
- Access and review the information we have collected about you.
- Request that we delete your information from our records.
- Update your preferences for how we communicate with you.
To exercise these rights, email hello@tlcpaintingandrenovations.com.
6. Contact information
TLC Painting & Renovations
2620 West Tennessee Street, Tallahassee, FL 32304, United States
Phone: (850) 222-8960
Email: hello@tlcpaintingandrenovations.com
7. Policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version is always available on this page. By providing your information to TLC Painting & Renovations, you agree to this policy and the practices described here.
